TERMS & CONDITIONS

Last updated: 31 October 2026

These Terms & Conditions apply to purchases made through the Growing Greatness website.

By using our website or placing an order, you agree to these terms.

1. About us

Growing Greatness is a UK-based business providing educational resources, children’s products and related services.

Contact: info@growinggreatness.co.uk

2. Products

We make every effort to ensure that product descriptions, photographs, colours, dimensions and other information on our website are accurate.

However, colours may appear slightly different depending on your device or screen.

We reserve the right to update product information, prices and availability where necessary.

3. Prices

All prices displayed on our website are in pounds sterling (£).

We reserve the right to change prices at any time, but changes will not affect orders that have already been accepted.

Any applicable delivery charges will be shown before you complete your purchase.

4. Placing an order

When you place an order through our website, you are making an offer to purchase the products selected.

You will receive an order confirmation by email. An order is accepted when we confirm that it has been accepted for fulfilment.

We reserve the right to refuse or cancel an order where there is a genuine reason, such as an obvious pricing error, suspected fraud or stock availability issue.

5. Payment

Payment must be made using one of the payment methods available at checkout.

Orders will normally only be dispatched once payment has been successfully received.

6. Delivery

We aim to dispatch orders within the timeframe stated on the product or checkout page.

Delivery times may vary depending on the delivery service used and circumstances outside our control.

Once your order has been dispatched, responsibility for delays caused by the delivery provider may be outside our control. However, we will always make reasonable efforts to help resolve delivery problems.

7. Returns and cancellations

If you are purchasing as a consumer in the UK, you generally have a legal right to cancel an online purchase within 14 days of receiving your goods, without giving a reason.

You then generally have a further 14 days to return the goods.

Returned products should be unused and in their original condition where reasonably possible.

This cancellation right does not apply to certain goods, including personalised or bespoke products where the law permits an exception.

Nothing in these terms affects your statutory rights, including your rights where goods are faulty, not as described or not fit for purpose.

If you wish to cancel an order or request a return, please contact us at: info@growinggreatness.co.uk

8. Faulty or damaged products

If your product arrives damaged, faulty or does not match the description provided on our website, please contact us as soon as reasonably possible.

Please include your order number and, where helpful, photographs of the issue.

We will assess the problem and provide an appropriate remedy in accordance with your statutory consumer rights.

9. Intellectual property

All content on the Growing Greatness website, including text, photographs, graphics, logos, illustrations, product designs and educational materials, belongs to Growing Greatness or is used with permission unless otherwise stated.

You must not reproduce, copy, distribute, modify, sell or commercially exploit our content without our written permission.

This includes our educational resources and original Konkani for Kids materials.

10. Use of our website 

You agree not to:

  • use our website for unlawful purposes;

  • attempt to gain unauthorised access to our website or systems;

  • interfere with the operation or security of the website;

  • copy or reproduce website content without permission;

  • use our website to distribute malicious software or harmful material.

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11. Website availability

We aim to keep our website available and functioning properly, but we cannot guarantee that it will always be available, uninterrupted or free from errors.

We may temporarily suspend or restrict access where necessary for maintenance, security or other operational reasons.

12. Third-party websites

Our website may contain links to third-party websites or services.

We are not responsible for the content, availability or privacy practices of third-party websites.

13. Limitation of liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Subject to this, we are not responsible for losses that could not reasonably have been anticipated or that arise from circumstances outside our reasonable control.

14. Events outside our control

We will not be responsible for delays or failure to perform our obligations where this is caused by circumstances beyond our reasonable control, including natural disasters, serious disruption to delivery services, technical failures or other events outside our control.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please see our Privacy Policy for information about how we collect, use and protect your personal information.

16. Changes to these terms

We may update these Terms & Conditions from time to time.

The version applicable to your order will be the version in force at the time you place your order.

17. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales, unless applicable consumer law provides otherwise.

18. Contact

If you have any questions about these Terms & Conditions, please contact:

Growing Greatness 
Email: info@growinggreatness.co.uk 
Website: https://growinggreatness.co.uk

 

 


“Do not keep children to their studies by compulsion but by play." Plato